Your fee earners should be billing. Not writing client update emails.
Envoyic deploys legal AI workflow automation that handles client correspondence, document summarisation, matter triage, and compliance monitoring — so your fee earners can focus on the work that generates fees.
The workflows we automate for legal firms.
Client Correspondence
Drafts and sends matter update emails to clients based on case progress notes. Maintains the firm's tone of voice and keeps clients informed without a fee earner touching the keyboard. Handles routine correspondence end-to-end.
Document Review & Summarisation
Summarises contracts, correspondence bundles, and disclosure documents. Flags key clauses, obligations, deadlines, and risks in a structured format your fee earners can review and act on in minutes rather than hours.
Matter Triage & Inbox Routing
Reads incoming client emails, classifies by matter type and urgency, and routes to the correct fee earner or team. Urgent items flagged immediately. Routine queries answered automatically.
Client Intake Automation
Guides new clients through your onboarding process — engagement letters, KYC checks, conflict searches, and system setup. New client intake reduced from weeks to days.
Compliance Monitoring
Monitors AML, KYC, and SRA compliance documentation across your client base. Flags gaps, chases outstanding items, generates audit-ready reports, and keeps compliance records current without manual oversight.
Commercial matter: client update cycle
Fee earner adds a case note
Standard activity in your existing practice management system. Nothing changes for the fee earner.
Agent detects update trigger
Correspondence Agent identifies that a client update is due based on the case note content and matter timeline.
Draft prepared for review
Agent produces a personalised client update email in the firm's tone of voice. Fee earner receives a one-click review.
Human approval
Fee earner reviews the draft in under 30 seconds and approves or edits. Sent on their behalf from their email address.
Logged automatically
Communication logged against the matter in your practice management system. Audit trail maintained.
Built for confidential client work
Every deployment includes mandatory human approval for client-facing communications, strict data access controls, GDPR-conscious handling of client information, and full audit trails of agent actions. We work within your existing security policies, not around them.
Common questions
Is the correspondence agent safe to use for client-facing emails?
All client-facing communications include a human review step before sending. The agent drafts; your fee earner approves. You can adjust the approval threshold as confidence builds.
Can it handle confidential client documents?
We deploy with strict data access controls — agents only access the documents and systems required for their specific workflow. We discuss data handling in detail during the audit.
Does it work with our practice management system?
We integrate with most UK legal practice management platforms including Clio, Osprey, Leap, and others. Compatibility is confirmed during the initial audit.
Can it replace a paralegal?
It handles the volume work that occupies paralegal time — routine correspondence, document summarisation, compliance chasing. Your paralegals shift to higher-value work rather than being replaced.
Still doing it manually?
Let's fix that.
Book a free 30-minute audit. We'll map your biggest time drains, tell you what we'd automate first, and give you a cost estimate before you commit to anything.
No obligation. No sales deck. Just an honest conversation about what AI can actually do for your business.
Book the audit — it's free →