Your negotiators should be negotiating. Not answering the same tenant emails.
Envoyic deploys property management AI automation that handles tenant enquiries, maintenance triage, landlord updates, listing creation, and document compliance — so your team can focus on the deals.
The workflows we automate for property firms.
Tenant Enquiry Handling
Reads and classifies incoming tenant enquiries by type and urgency. Routine questions answered automatically. Maintenance requests triaged and routed. Urgent issues escalated immediately to your team.
Maintenance Triage
Classifies maintenance reports, requests photos or further information where needed, logs against the relevant property, and routes to the correct contractor or property manager. No missed reports.
Landlord Updates
Keeps landlords informed at every stage — inspection results, maintenance progress, tenancy renewals, rent reviews. Automated, personalised, and sent with the right tone for each landlord relationship.
Listing Creation
Takes a new instruction and produces a finished property description in your brand voice — optimised for Rightmove, Zoopla, and OnTheMarket simultaneously. Ready for approval in under three minutes.
Document & Compliance Management
Collects and logs referencing documents, ID verification, and Right to Rent checks. Flags missing items, chases outstanding documents, and keeps compliance records current without manual follow-up.
Tenant maintenance request: end-to-end
Tenant submits maintenance request
Via email, portal, or your existing reporting channel. Nothing changes for the tenant.
Agent classifies the issue
Maintenance Triage Agent reads the request, classifies by type (plumbing, electrical, structural) and urgency. Requests photos if needed.
Urgent issues escalated immediately
Emergency issues (no heating, flood risk) trigger immediate notification to your on-call contact. Routine issues queued for next-day scheduling.
Contractor routing
Appropriate contractor contacted automatically based on issue type and your preferred supplier list. Job logged against the property.
Landlord notified
Landlord receives a personalised update on the issue and next steps. No manual email from your team required.
Built for teams handling tenant and landlord data
Every Envoyic deployment includes clear escalation paths for urgent issues, GDPR-conscious handling of tenant personal data, audit trails of all agent actions, and no access to systems beyond what the workflow requires. Your team stays in control — the agents handle the volume.
Common questions
Can the agent handle out-of-hours tenant enquiries?
Yes. The tenant enquiry agent operates 24/7. Routine queries are answered immediately. Urgent maintenance issues are flagged to your on-call contact. Everything is logged for your team to review the next morning.
Will the listing agent match our existing brand voice?
Yes. We train the listing agent on your existing property descriptions before deployment. Output is reviewed and adjusted until it consistently matches your quality and tone.
Does it integrate with Rightmove and Zoopla?
We integrate with your existing property management platform and portal feeds. The specific integrations are confirmed during the audit.
Can it handle both sales and lettings?
Yes. We deploy separate agents or a single multi-function agent depending on your workflow. Most clients start with lettings (higher volume) and expand to sales.
Still doing it manually?
Let's fix that.
Book a free 30-minute audit. We'll map your biggest time drains, tell you what we'd automate first, and give you a cost estimate before you commit to anything.
No obligation. No sales deck. Just an honest conversation about what AI can actually do for your business.
Book the audit — it's free →